| Can I come to your store to shop? |
Yes! We are open to the public by appointment. However, we are working Monday through Friday and walk-ins are welcome if we are not out for personal appointments. It really is best to call first.
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| Can I call in my order? |
Absolutely. Please call 703-586-3265 and we will take your order and payment over the phone. If you reach voicemail, we are with another customer and will contact you asap. If you not sure of the amount of fabric you need, we can help you figure out the yardage for your project. Just contact us!
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| Can I pick up my order? |
Yes, we would be happy to set up a time for you to either pick up your order curbside, or come in and browse the fabrics. You may pay at the time of pickup as well.
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| If I send you a swatch that represents my quilt top, can you pick out a backing? |
Yes! I’d be happy to pick something out of the huge inventory of widebacks we have here that will set off your quilt top and show it to its best advantage.
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| What Payments types are accepted? |
We accept Paypal, Visa, Mastercard, check, cash, and gift certificates.
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| Can I pick up my items? |
Yes, we would be happy to set up a time for you to either pick up your order curbside, or come in and browse the fabrics, kits and other products. You may pay at the time of pickup as well.
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| Shipping |
Orders ship in 1 to 3 business days.
There is no charge for shipping for orders over $65.
We do not ship internationally.
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| Can I cancel my order? |
You may cancel your order only prior to shipping.
To cancel, email or call as soon as you know because we ship pretty quickly, and once fabric is cut to your specification we can no longer cancel the order
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| Returns |
We offer complementary swatches at your request to ensure that you are purchasing exactly what you want for your project. Therefore, in general fabric cut to the customer's specification are final, with the exception of flawed fabric, or if we sent the wrong item. This is rare, but if it does happen, please call us at 703-586-3265 or email Linda@LogCabinQuiltNSew.com within 10 days of receiving the product and we will resolve the matter to your satisfaction. Other products (for example patterns, craft & quilt kits, fat quarters, etc.) are returnable within 30 days IF the product has not been used or opened. Again, please contact us if there is a problem with your order and we will work with you to resolve the matter to your satisfaction.
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| Sales Tax |
We collect 7.9% sales tax for State of Colorado Sales in accordance with applicable laws.
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| Do you sell any quilts? |
From time-to-time we have vintage quilts available for sale.
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